Airtel Customer Care Number for All 28 States

Airtel Customer Care Number

Airtel Customer Care Number for All 28 States :- Airtel, a renowned telecommunications company in India, offers a comprehensive range of services to its valued customers. As an Airtel customer, you might encounter various issues related to your connection. In such situations, reaching out to Airtel customer care becomes essential. This article aims to provide you with the Airtel customer care helpline numbers for all states across India.

Airtel has emerged as one of the leading mobile network providers in India, catering to the connectivity needs of people throughout the nation. With its extensive coverage and diverse range of services, Airtel ensures seamless communication for its users. However, occasional issues may arise with any service, and that’s when Airtel customer care proves invaluable. In this article, we will furnish you with the Airtel customer care helpline numbers for all states, along with some useful tips to ensure a satisfactory customer care experience.

TOLL FREE NUMBER(S): 

  • 121 (Prepaid & Postpaid,Broadband – Query/Request Helpline No.)
  • 198 (Prepaid & Postpaid – Complaint Helpline No.)

ALL INDIA NUMBER(S): 

Emails

SMS

  • SMS “START <Option>” or “START <Option>, <Option>” to register your preference for
    receiving selective categories of promotional SMS’, to 1909. (see below for Preference Options)
  • In case you want to stop all promotions, SMS “START 0” to 1909.
  • Or you could register via our dedicated IVR at 1909, from you airtel mobile or landline phone

State-Wise Airtel Customer Care Helpline Numbers

Note: Please find the relevant Airtel customer care helpline number for your state from the list provided below.

Airtel Prepaid

CirclePhone Number
Delhi9810198101
UP East9935199351
UP West9897098970
Punjab9815098150
Haryana9896098960
Himachal Pradesh9816098160
J&K9906099060
Kolkata9831098310
West Bengal9933099330
Bihar9934099340
Shillong9862098620
Assam9954099540
Orissa9937099370
Kerala9895198951
Karnataka9845098450
Andhra Pradesh9849098490
TN / Chennai9894198941
Madhya Pradesh9893098930
Mumbai9892098920
Maharashtra9890098900
Gujarat9898098980
Rajasthan9950099500

Airtel Prepaid Short Ussd Codes

ShortUssd Codes
Airtel balance and validity check*123#
Airtel offer code*121*1#
Airtel balance check code*121*2#
Airtel number check*282#,
*121#,
*121*9#
Start Service*121*4#
Stop Services*121*5#
SMS Packs*121*30#
Airtel self care menu code*121#
Airtel talktime balance transfer*141#
Airtel recharge with coupon code*121*3#
Airtel Unlimited cafe pack for 1hour*121*8#
Check Last 5 Transactions and also
Value Added Services.		*121*7#and proceed ‘1’
Airtel smart & data pack details
check code		*121*11#, *121*10#
Airtel payment bank balance and
other details		*121# and proceed ‘9’
Airtel talktime balance transfer service*141#
Take Airtel advance talktime loan*141#
Airtel ask talktime service*141#
Airtel call me back sms service*141#
Airtel internet loan code*141#*567# (service terminated)
Airtel caller tune*678*559#
Airtel missed call alert service*888#
Airtel Upcoming pack details
check code		*121*2#
Find Nearest Airtel store
address check		send sms “ARC”<pincode> to 121
Port Airtel mubile numbersend sms port <mobile number> to 1900
Find Nearest Airtel store
address check		send sms STORE to 121

Airtel Postpaid

CirclePhone Number
Chennai / Tamil Nadu9840012345
9894012345
AP and Telangana9849012345
Assam9954012345
Bihar and Jharkhand9934012345
Delhi NCR9810012345
Gujarat9898012345
Haryana9896012345
Himachal Pradesh9816012345
Jammu and Kashmir9906012345
Karnataka9845012345
Kerala9895012345
Kolkata9831012345
Maharashtra and Goa9890012345
MP and Chattisgarh9893012345
Mumbai9892012345
North East9862012345
Orissa9937012345
Punjab9815012345
Rajasthan9829012345
UP East9935012345
UP West and Uttarakhand9897012345
West Bengal9933012345

Airtel Postpaid Short Ussd Codes

Postpaid ShortUssd Codes
Airtel postpaid due amount checksend sms “OT” to 121
Airtel postpaid current usage checksend an sms “UNB” to 121
Airtel postpaid bill payment checksend an sms “PMT” to 121
Airtel postpaid bill summary checksend an sms “BILL” to 121
Airtel postpaid current bill plansend an sms “BP” to 121
Stop Airtel postpaid E-billsend an sms “EBILL” to 121
Last 3 payment detailsSMS PAY to 121
Service Request StatusSMS SR to 121
New Bill PlansSMS NBP to 121
One time email billSMS EBILL
<Email ID> <month> to 121
Email bill subscriptionSMS STOPPAPER
<E mail ID> to 121
Airtel postpaid due amount check*121*1#
Airtel postpaid current usage check*121*2#
Airtel postpaid bill payment check*121*4#
Airtel postpaid bill summary check*121*5#
Stop Airtel postpaid E-bill*121*11#

Grievance Redressal Procedure

  • If you have any query first contact at customer care center 121 or email at [email protected]
  • In case you don’t get satisfactory resolution of your query, you can contact  Nodal Officers (Mon-Fri, 9:30 am to 6:30 pm) with complaint reference number and details of grievance, the details of the nodal officers of the circle are given below:

Airtel Mobile All India Nodal Officer List

Airtel Customer Care Number
Airtel Customer Care Number
CirclecontactEmailAddress
Chennai9952434865[email protected]Bharti Airtel Limited,
No 42/147 & 44/146 Santhome
High Road & Rosary Church road, Mylapore Chennai 600004
AP and Telangana9959334865[email protected]Bharti Airtel Limited,
Splendid Towers, Huda Road, Opp. Begumpet Police Station, Begumpet, Hyderabad – 500016
Assam9957134865[email protected]Bharti Airtel Limited,
Bharti House, Six mile
Khanapara, Guwahati – 781022
Haryana9996034865[email protected]Bharti Airtel Limited,
Plot No 41 & 42, Industrial Park ,
Sector 2,Growth Center, Saha,
Distt Ambala , state- Haryana
Kerala9995834865[email protected]Bharti Airtel Limited,
SL Avenue, N H Bypass
Kundanoor Jn,Maradu P O Kochi, 682304, Kerala
Orissa9937449253[email protected]Bharti Airtel Limited,
Infocity Campus, 6th Floor, E-13/1, Chandaka Industrial
Estate, Chandrasekharpur,
Bhubaneswar-751024, Odisha
Maharashtra
and Goa		9987234865[email protected]Bharti Airtel limited,
Plot No. 3/1, North Tower, ePark, MIDC Knowledge
park, Kharadi, Pune- 110014
Mumbai9987234865[email protected]Bharti Airtel Limited,
7th Floor , Interface
Building No 7 , Mindspace ,
Link Road , Malad west , Mumbai – 400064 , Maharashtra
Tamil Nadu9952434865[email protected]Bharti Airtel Limited,
No 42/147 & 44/146
Santhome High Road & Rosary Church road,
Mylapore Chennai 600004
UP East9935334865[email protected]Bharti Airtel Limited,
TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow – 226010
UP West
and Uttarakhand		9897534865[email protected]Bharti Airtel Limited,
B38/C1, Sector 57,
Noida- 201301 Uttar Pradesh
Kolkata9831234865[email protected]Bharti Airtel Limited,
Infinity Building, 5th Floor, Salt Lake Electronics Complex,
Kolkata-700091, West Bengal
Bihar and
Jharkhand		9934334865[email protected]Bharti Airtel Limited,
Plot no 18, Patliputra
Industrial area, Patna
800013, Bihar, India
Delhi NCR9818334865[email protected]Bharti Airtel Limited,
Plot No. 16, Udyog Vihar, Phase – IV, Gurgaon – 122015
Gujarat7490034865[email protected]Bharti Airtel Limited,
Zodiac Square, 2nd
Floor, SG Road,
Opp Gurudwara,
Ahmedabad-380054
Himachal Pradesh9805034865[email protected]Bharti Airtel Limited,
Block No. 11 A,
SDA Complex,
Kasumpti, Shimla 171009
Jammu and
Kashmir		9797334865[email protected]Bharti Airtel Limited,
B2, 3rd Floor, South Block,
Bahu Plaza, Gandhi Nagar,
Jammu & Kashmir 180012
Karnataka9972534865[email protected]Bharti Airtel Limited,
No 55, divyashree
towers ,Bannerghatta
Road Bangalore-560029
MP and
Chattisgarh		9893134865[email protected]Bharti Airtel Limited,
3rd Floor, Metro Towers, AB Road, Near Vijay Nagar , Indore, Madhya Pradesh
North East9612034865[email protected]Bharti Hexacom Limited, Modrina Mansion, 1st Floor, Laitumukrah
Main Road, Shillong-793003
West Bengal9831234865[email protected]Bharti Airtel Limited,
Infinity Building, 5th Floor, Salt Lake Electronics Complex,
Kolkata-700091, West Bengal
Punjab9878434865[email protected]Bharti Airtel Limited,
Plot No.21, Rajiv
Gandhi Technology
Park, Chandigarh 160101
Rajasthan9928034865[email protected]Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan

If the resolution provided by the nodal officers is not satisfactory, then you may file an Appeal with the Appellate Authority (9:30 am to 6:30 pm from Mon-Fri), the conatct details of the appellate authority given below:

  • While raising an appeal to the Appellate Authority, the Service Request No. shared by the complaint center should be available.
  • The appeal should be filed within 90 Days of the expiry of the complaint or request resolution time specified by the complaint center.
  • The Appellate Authority will provide a Unique Reference number within 3 days of reporting the issue.

Appellate Authority

CirclePhone No.Email AddressOffice Address
Bharti Airtel Limited
Bihar and Jharkhand9934844866[email protected]Plot no 18, Patliputra
Industrial area, Patna
800013, Bihar, India
AP and Telangana9959444865[email protected]Splendid Towers,
Opp. Begumpet Police
Station, Begumpet,
Hyderabad – 500016
Assam9957599118[email protected]Bharti House,
Six mile Khanapara,
Guwahati – 781022
Haryana9729044865[email protected]Plot No 41 & 42,
Industrial Park , Sector 2,
Growth Center, Saha,
Distt Ambala , state- Haryana
Jammu and Kashmir9797344865[email protected]B2, 3rd Floor,
South Block, Bahu Plaza,
Gandhi Nagar, Jammu,
Jammu & Kashmir 180012
Karnataka9972544865[email protected]No 55, divyashree
towers , Bannerghatta
Road Bangalore – 560029
Kerala9995844865[email protected]SL Avenue, N H
Bypass Kundanoor
Jn, Maradu P O
Kochi, 682304, Kerala
MP and Chattisgarh9981544865[email protected]3rd Floor, Metro
Towers, AB Road,
Near Vijay Nagar ,
Indore, Madhya Pradesh
Mumbai9987244865[email protected]7th Floor , Interface
Building No 7 , Mindspace ,
Link Road , Malad west ,
Mumbai – 400064 , Maharashtra
North East9612906264[email protected]Bharti Hexacom
Limited,Modrina Mansion,
1st Floor, Laitumukrah
Main Road, Shillong- 793003
Orissa9937044865[email protected]Infocity Campus,
6th Floor, E-13/1,
Chandaka Industrial
Estate, Chandrasekharpur,
Bhubaneswar-751024, Odisha
Tamil Nadu9940644865[email protected]No 42/147 & 44/146
Santhome High Road
& Rosary Church road,
Mylapore Chennai 600004
Chennai9940644865[email protected]No 42/147 & 44/146
Santhome High Road
& Rosary Church road,
Mylapore Chennai 600004
Delhi NCR9958444865[email protected]Plot No. 16, Udyog
Vihar, Phase – IV,
Gurgaon – 122015
Gujarat9724544865[email protected]Zodiac Square,
2nd Floor, SG Road,
Opp Gurudwara,
Ahmedabad 380 054
Himachal Pradesh9805044865[email protected]Block No. 11 A,
SDA Complex,
Kasumpti, Shimla 171009
Kolkata9831844865[email protected]Infinity Building,
5th Floor, Salt Lake
Electronics Complex,
Kolkata-700091, West Bengal
Maharashtra and Goa9987244865[email protected]Plot No. 3/1,
North Tower, ePark,
MIDC Knowledge park,
Kharadi, Pune- 110014
Punjab9878444865[email protected]Plot No.21,
Rajiv Gandhi Technology
Park, Chandigarh 160101
Rajasthan9928944865[email protected]Bharti Hexacom Limited,
K-21, Sunny House,
Malviya Marg, C-Scheme,
Jaipur-302001, Rajasthan
UP East9794544865[email protected]TCG 7/7,
Vibhuti Khand, Gomti
Nagar, Lucknow – 226010
UP West and Uttarakhand9997444865[email protected]B38/C1, Sector 57,
Noida- 201301 Uttar Pradesh
West Bengal9831844865[email protected]Infinity Building,
5th Floor, Salt Lake
Electronics Complex,
Kolkata-700091, West Bengal
  • The Appellate Authority will revert with resolution within 39 days from the date of filing the appeal.

Grievance Redressal – Related to Airtel Thanks App

If you have any grievance or concerns with respect to any content available on
Airtel Thanks, please write to our Grievance Officer at the below mentioned email ID.

NameNitin Grover
Email [email protected]
AddressAirtel Center, Plot No. 16,
Udyog Vihar Phase IV, Gurgaon- 122015

Office Address

Bharti Telemedia Limited
Plot No 16,Udhyog Vihar,
Phase IV, Airtel Center
Gurgaon 122015
Haryana, India.

Social Sites

Important Links

Related Links: 

Remember, contacting the Airtel customer care helpline number specific to your state will ensure prompt and accurate assistance with your concerns.

FAQs – Airtel Customer Care Number

Q1: What is the Airtel customer care number for general inquiries?

A: For general inquiries, you can dial the Airtel customer care helpline number: [Provide the Airtel customer care number].

Q2: How can I contact Airtel customer care in case of a network-related issue?

A: If you are facing network-related issues, you can reach out to Airtel customer care by dialing the following number: [Provide the Airtel customer care number for network-related issues].

Q3: What is the Airtel customer care number for prepaid customers?

A: Prepaid customers can contact Airtel customer care by dialing the dedicated helpline number: [Provide the Airtel customer care number for prepaid customers].

Q4: How do I reach Airtel customer care for postpaid bill payment-related queries?

A: For postpaid bill payment-related queries, you can get in touch with Airtel customer care by dialing the following number: [Provide the Airtel customer care number for postpaid bill payment queries].

Q5: What is the Airtel customer care number for broadband and fixed-line services?

A: Customers using Airtel broadband and fixed-line services can contact customer care by dialing the dedicated helpline number: [Provide the Airtel customer care number for broadband and fixed-line services].

Q6: How can I report a complaint or register a service-related issue with Airtel customer care?

A: To report a complaint or register a service-related issue, you can call the Airtel customer care helpline number and follow the instructions provided by the customer care executive.

Q7: Is there a separate Airtel customer care number for corporate customers?

A: Yes, Airtel provides a dedicated customer care helpline number for corporate customers. Please dial [Provide the Airtel customer care number for corporate customers] for assistance.

Q8: Can I contact Airtel customer care through email or chat support?

A: Yes, Airtel offers email and chat support options as well. You can visit the official Airtel website or mobile app to access these support channels.

Q9: Are the Airtel customer care numbers toll-free?

A: Airtel provides toll-free customer care numbers for certain services. However, charges may apply for specific queries or services. It is recommended to check with your service provider for detailed information.

Q10: Are the Airtel customer care numbers available 24/7?

A: Yes, Airtel customer care helpline numbers are available 24 hours a day, 7 days a week for customer assistance.

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